Please check your shipping confirmation email for your order's tracking information to determine the status of your order.

If your order has been marked as "delivered", and you have selected a work address as your preferred delivery address, please check with colleagues, your work reception and anyone else associated with your post, to see if the consignment has been received. Also, if you live in an apartment block please check if the parcel was delivered to a reception area or to the building manager

If this time has elapsed and you still haven't received your package then we're extremely sorry for the delay, please get in touch with us using this contact form and we'll get back to you: Contact form